1.Which of these statements about organizational structure is(are) true?
A) It refers to the division of labour.
B) It refers to patterns of coordination.
C) It refers to patterns of work flow and formal power that direct organizational activities.
D) Organizational structure reflects cultural and power relationships.
E) All of the above statements are true.
2
Organizational structure refers to coordination and:
A) division of labour.
B) delegation of authority.
C) assumption of authority.
D) decentralized decision making.
E) chain of command.
3
Work is divided into specialized jobs because:
A) it potentially increases work efficiency.
B) job incumbents can master their tasks quickly because work cycles are short.
C) less time is wasted changing from one task to another.
D) training costs are reduced.
E) all of the above.
4
Fundamental requirements of __________ are division of labour into distinct tasks and coordination of that labour.
A) span of control
B) centralization
C) organizational structure
D) job specialization
E) concurrent engineering
5
Coordination through formal hierarchy is a(n) __________ coordinating mechanism.
A) flexible
B) inefficient
C) efficient
D) effortless
E) a contemporary and optimal
6
Each of these are basic elements of organizational structure, EXCEPT:
A) formalization.
B) departmentalization.
C) standardization.
D) centralization.
E) span of control.
7
As organizations grow, they tend to _________ decision making authority.
A) centralize
B) decentralize
C) maintain
D) control
E) standardize
8
A flat organizational structure creates a(n) __________ span of control.
A) tall
B) narrow
C) wide
D) centralized
E) informal
9
__________ is the degree to which organizations standardize behaviour through rules, procedures, formal training, and related mechanisms.
A) Formalization
B) Standardization
C) Centralization
D) Departmentalization
E) Decentralization
10
In a formalized structure, some work rules become so __________ that organizational efficiency would decline if they were actually followed.
A) flexible
B) ordinary
C) decentralized
D) centralized
E) convoluted
11
What is a problem associated with formalization?
A) Rules and procedures reduce organizational flexibility.
B) Employees can become alienated and disempowered.
C) Rules and procedures can become the focus of attention.
D) All of the above.
E) None of the above.
12
Companies with an organic structure have a:
A) wide span of control.
B) little formalization.
C) decentralized decision making.
D) all of the above.
E) none of the above.
13
A(n) ___________ structure has a wide span of control, little formalization, and highly __________ decision-making.
A) organic; decentralized
B) mechanistic; centralized
C) departmental; departmentalized
D) formal; decentralized
E) informal; centralized
14
Departmentalization is a(n)
A) form of informal communication.
B) element of organizational structure.
C) type of formalization.
D) element of standardization.
E) component of a flat span of control.
15
Departmentalization refers to:
A) organic structure.
B) functional structure.
C) tall structure.
D) the organizational chart.