For the patient interview: an individual who has utilized the US health care system and is willing to participate in an interview about the experience (they can choose to remain anonymous). Complete an interview with the patient (see suggested questions attachment) and write a summary of their experience. Then, choose the top three factors that impacted their ability to receive or not receive care and analyze how the experience might have been changed if those factors had been different. These factors can be medical or social determinants of health. If you are interviewing a minor, you must have permission from a parent or guardian. You are permitted to interview the primary caretaker of an individual instead of the patient if they are unable to communicate effectively (Alzheimer’s, ASD, etc.).
For the provider interview: any medical professional may be interviewed (this includes pharmacists, physical therapists, mental health providers, nurses, etc.). Complete an interview with the professional (see suggested questions). Identify three major factors that affected their ability to provide care to their patients (negative or positive) and analyze their impact.
Both interviews may take place in-person or via email, virtual, phone, etc.