Interpersonal Communication And Conflict Management

Provide your essay response to the question below.

A minimum of 300 words is required for this essay.

  • At the top of your Essay state your Rank, Full name, Agency and Session number.
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The skill of “suspending frame of reference is probably one of the most difficult for a police officer to learn and maintain”. Why do you think this is the case? What is your interpretation of this sentence … “Being assertive also involves not getting your frame of reference hooked and then overreacting emotionally in anger—which can add fuel to an already blazing fire”?

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